VEHICLE CLAIMS AND REPAIRS:
Please be aware that many repairers around the country still have a significant backlog following the recent lockdowns. Parts supply remains an issue as local stocks are depleted, and resupply is heavily impacted by the impact Covid has in the country of manufacture. With little air freight space available, the parts that are available often have to travel by sea freight. Combined, these factors will inevitably slow the rate at which we can effect repairs and get our customers’ vehicles back on the road. We understand the impact this could have on our customers and we will work with our customers and our supply networks to do all we can to expedite repairs as much as possible. We really appreciate your patience during this time.
Kind regards, the Team at Protecta.
Being able to make a claim is the whole reason for having insurance, so we strive to make the claims process as easy as possible for you. First of all, what sort of claim do you need to make?
Please note that if you would like personal assistance from our Car or Motorcycle Claims teams, you can contact us on:
Phone: 0800 PROTECT (776 832)
Email: motorteam@protecta.co.nz